Privacy Policy
Effective Date: February 17, 2026
Table of Contents
SubMarketIQ ("we," "our," or "us"), a product of Murphy Software Labs, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform at submarketiq.com (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers on our servers.
- Profile Information: Investment preferences, saved searches, and watchlist markets.
- Communications: Messages you send through our contact form or support channels.
Information Collected Automatically
- Usage Data: Pages visited, features used, search queries, and interaction patterns within the platform.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access times, referring URLs, and pages viewed.
- Cookies: Session identifiers and preferences stored on your device (see Section 5).
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process payments and manage your subscription.
- Personalize your experience, including AI-generated market insights.
- Send transactional emails (account verification, password resets, billing receipts).
- Respond to your inquiries and provide customer support.
- Analyze usage patterns to improve the Service.
- Detect, prevent, and address technical issues or fraudulent activity.
- Comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third parties that help us operate the Service (e.g., Stripe for payments, Postmark for email delivery, Google for authentication).
- Legal Requirements: When required by law, subpoena, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
- With Your Consent: When you explicitly authorize sharing.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL).
- Secure password hashing (bcrypt).
- CSRF protection on all state-changing operations.
- Regular security reviews and monitoring.
- PCI-compliant payment processing through Stripe.
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Essential Cookies: Maintain your session, authenticate your identity, and provide CSRF protection.
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Understand how visitors interact with the Service to improve the user experience.
You can control cookie settings through your browser. Disabling essential cookies may affect the functionality of the Service.
6. Third-Party Services
The Service integrates with the following third-party services, each governed by their own privacy policies:
- Stripe — Payment processing (Stripe Privacy Policy)
- Google — OAuth authentication (Google Privacy Policy)
- Postmark — Transactional email delivery (Postmark Privacy Policy)
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, commonly used format.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at privacy@submarketiq.com.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial records).
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date" above. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@submarketiq.com
- Contact Page: submarketiq.com/contact